Welcome to A Word Away ®, Inc.’s Private Intranet A Word Away, Inc.'s private intranet is a proprietary, specially designed intelligent workflow management platform to enable professional transcription, captioning and related services in an expert environment. It is also used to share ideas, collaborate and help get work done. Since this platform is cloud based, you can access it through the web and through any number of device types (e.g., desktop, laptop, tablets, and smartphone devices) that you choose. This document, the A Word Away, Inc. Terms of Service ("Terms") describes some terms regarding the use of this platform. These Terms are a legally binding contract between you and A Word Away, Inc., so please read carefully. If you do not agree with these Terms, do not register or use any of the Services. By using, accessing or browsing the A Word Away, Inc. platform, or other properties owned or operated by A Word Away, Inc., or by registering for an A Word Away, Inc. account ( "Services") you are agreeing to be bound by these Terms for the Services provided by AWA ("AWA" or "we"). If you reside in or outside of the United States, you are entering into this contract with AWA, based in New York, U.S.A. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising to AWA that you have the authority to bind that organization to these Terms (in which event, "you" and "your" will refer to that organization) unless that organization has a separate paid contract in effect with us, in which event the terms of that contract will govern your use of the Services. For all purposes it is understood and agreed that Terms held by YOUR Master Statement of Work and related contracts, requirements and certifications are presented together and form part of this agreement. FYI: CHANGES TO THESE TERMS We reserve the right to modify these Terms. We will post the most current version of these Terms at www.awordaway.com (the "Site"). If we make material changes to these Terms, we will notify you via the Services and/or by email to the address associated with your account. If you do not accept the changes, you must stop using and cancel your account by e-mailing cancel@awordaway.com. Your continued use of our Services after we publish or send a notice about our changes to these Terms means that you are consenting to the updated terms. YOUR ACCOUNT Certain aspects of the Services may require you to obtain an account by completing a registration form and designating a user ID and password. When registering with AWA you must: (a) provide true, current and complete information about yourself on the registration form and (b) maintain such information so it continues to be true, current and complete. You are entirely responsible for all materials and information that you upload, post or otherwise transmit via the Services (please also see our Acceptable Use Policy in Section 10). Only you may use your AWA account and you are responsible for all aspects of your account. Each user must have a separate account. You may not share, loan or transfer your ID or password. If you become aware of any unauthorized use of the Services or your account, or have any questions about your account please contact AWA Support by sending an e-mail to accounts@awordaway.com. Account Creation. You must complete the registration process by providing the Company with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. Responsibility for Account. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. Liability for Account Misuse. The Company will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You could be held liable for losses incurred by the Company or another party due to someone else using your account or password. Use of Other Accounts. You may not use anyone else's account at any time, without the permission of the account holder. E-MAIL SELECTED FOR YOUR ACCOUNT You get to choose what email address(es) you register for an account. UPDATES TO THE SERVICE We can make necessary deployments of changes, updates or enhancements to the Services at any time. We may also add or remove functionalities or features, or we may suspend or stop the Services altogether. AWA PROPRIETARY RIGHTS / INTELLECTUAL PROPERTY, TRADE SECRETS including DESIGN, WORKFLOW, FEATURES IN BETA This clause protects all contents of the Site and Services including but not limited to logo, design, text, software, technical drawings, configurations, graphics, workflow, ordering pages, navigation, captioning black box HTML iframes, proprietary AWA components built for Zoom, Webex, custom pages, captioning techniques and know how, other files, and their selection and arrangement and AWA Confidential Information belong to AWA, and/or its suppliers, affiliates, or licensors. AWA or its licensors own and reserve all rights, title and interest in and to the Services and all hardware, software and other items used to provide the Services, other than the rights we expressly grant to you to use the Services and AWA Confidential Information. No title to or ownership of any proprietary rights related to the Services or AWA Confidential Information is transferred to you pursuant to these Terms. If you provide comments, suggestions and recommendations to AWA about a Service (e.g., modifications, enhancements, improvements) (collectively, "Feedback"), you are automatically assigning this Feedback to AWA. No Reverse Engineering. The Licensed Technology includes trade secrets of AWA and/or its Affiliates. In order to protect the Licensed Technology, Owner shall not decompile, reverse engineer, decrypt, extract or disassemble the Licensed Technology or otherwise reduce or attempt to reduce any software or firmware in the Licensed Technology to source code form. Owner shall ensure, both during and (if Owner still has possession of the Licensed Technology) after the performance of this Agreement, that (i) persons who are not bound by a confidentiality agreement consistent with this Agreement shall not have access to the Licensed Technology and (ii) persons who are so bound are put on written notice that the Licensed Technology contains trade secrets, owned by and proprietary to Owner or its Affiliates. NO WARRANTY OR CONDITIONS There are certain things that we do not promise about the Services. Other than as expressly stated, we do not make any commitments about the specific functionality available through the Services, their reliability, availability, or ability to meet your needs. TO THE EXTENT NOT PROHIBITED BY LAW, AWA AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE", (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED (E.G. WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT), AND (C) DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, OR THAT THE CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES. Close Window